Privacy Policy

Kitchener Carpet Cleaning takes carpet cleaning requests from Kitchener and nearby — Forest Heights, Stanley Park, Doon South included. Here is exactly what we keep and why.

Information you give us

From the form: your name, phone number, email, and the address and the details of the job. From a phone call: the number you called from, the time, and any voicemail you leave along with its automatic transcript.

Where it goes

To answer your request and pass it to the one vetted, independent carpet cleaner that covers Kitchener through this site. They contact you, quote in writing, and do the work under their own licences and insurance.

Cookies

Nothing is tracking you here. There is no analytics script, no Facebook or Google pixel, and no cookie banner because there are no cookies. The host's server logs are the only record of a visit.

Keeping and deleting

Only while it is useful for your job and a short time after. Call recordings are deleted automatically after about three months.

Access, correction and deletion

Email hello@kitchenercarpetcleaning.ca and we will tell you what we have, fix it, or delete it, as Canada's PIPEDA allows. We only text or email you about your own request (CASL); reply STOP at any time.